Privacy Policy
Transparency and the security of your personal data are our absolute priority.
1. Data Controller
The Data Controller of the personal data collected through this web platform is Taoticket S.r.l., with registered office at Via Brigata Liguria, 3/21 - 16121 Genoa (GE), Italy. For any requests, clarifications, or to exercise your rights regarding the protection of your privacy, you can contact us by writing to the official email address indicated in section 6.
2. Types of Data Collected
We exclusively collect and process the personal data strictly necessary to fulfill your quote requests and provide you with a high-quality personalized service in the private aviation sector. Specifically:
- Identification and contact data: First name, last name, email address, and phone number freely entered into our forms.
- Travel data: Requested flight route (departure and arrival airport), selected dates, number of passengers on board, and any special instructions entered in the notes field to customize the ride (e.g., corporate events, celebrations, coordination with cruises).
- Navigation and technical data: IP address, website usage data, and technical or analytical cookies managed through our partner CookieFirst in full compliance with the consent you provided.
3. Purpose and Legal Basis of Processing
Your personal data is processed lawfully and transparently for the following purposes:
- Execution of pre-contractual or contractual measures: To process requested quotes for private charter flights or combined packages, check aircraft availability, and respond to your information requests.
- Fulfillment of legal obligations: To comply with the regulations set by competent national and international aviation authorities regarding flight and passenger safety, as well as tax and accounting obligations.
- Legitimate interest of the Data Controller: To monitor the proper functioning of the web infrastructure, improve its usability, and ensure protection against potential cyber-attacks.
4. Storage Methods and Security Measures
Processing is carried out using automated tools, protected by appropriate technical, logical, and organizational security measures designed to prevent the destruction, accidental loss, unlawful use, or unauthorized access to your data. Personal information is retained for the time strictly necessary to complete the management of your request or in compliance with the mandatory terms prescribed by law.
5. Recipients of Data Communication
Your personal data will in no way be sold, marketed, or disclosed to third parties for advertising purposes. It may only be communicated to operational partners strictly necessary for service planning (such as air carriers holding an AOC flight license for the selected route, airport authorities for flight manifest processing) or to authorized corporate administrative consultants.
6. Data Subject Rights (GDPR)
Under the European Regulation 2016/679 (GDPR), you have the full right to exercise the legal provisions against the Data Controller at any time:
- Right to request access to your personal data and receive a readable copy.
- Right to request the rectification of inaccurate information or the integration of incomplete data.
- Right to request the deletion of processed data ("right to be forgotten"), where there are no longer any legal obligations for retention.
- Right to request the restriction of processing or to object to it for legitimate reasons.
To submit an official access request or to exercise your rights, you can send a written communication to the email address: booking@taoticket.com.